Shipping policy

Last updated: September 22, 2026

Thank you for shopping with Rock n Roll Collectibles! We know how important it is to receive your music memorabilia and collectibles safely and on time. Please review our shipping policy below to understand how we process and ship your orders.

1. Order Processing Time

  • All orders are typically processed within 1–3 business days (Monday through Friday).

  • Orders are not shipped or delivered on weekends or holidays.

  • If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout based on your location and the weight of the items.

  • Standard Shipping: Estimated delivery within 5–7 business days.

  • Expedited Shipping: Estimated delivery within 2–3 business days.

  • Note: Delivery delays can occasionally occur due to carrier updates, customs processing, or unforeseen circumstances.

3. Shipment Confirmation & Order Tracking

  • Once your order has shipped, you will receive a Shipment Confirmation Email containing your tracking number(s).

  • The tracking link will be active within 24 hours so you can monitor your package's journey.

4. Packaging & Fragile Items

  • Since we deal with unique collectibles, music memorabilia, and instruments, we take extra care in packaging.

  • All items are securely wrapped with high-quality protective materials (bubble wrap, heavy-duty boxes) to ensure they reach you in pristine condition.

5. Customs, Duties, and Taxes

  • Rock n Roll Collectibles is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

6. Damaged or Lost Packages

  • If your package arrives damaged, please take photos of the packaging and the damaged item immediately and contact us within 48 hours of delivery.

  • We are not liable for products damaged or lost during shipping if it is the fault of the postal carrier; however, we will work closely with you to file a claim and resolve the issue.